Privacy policy

Last Updated: November 9, 2026

At Lunverique, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, how we use and disclose it, how we protect it, and the choices and rights that may be available to you when you visit or make a purchase through www.lunverique.com (the "Site").

This Privacy Policy applies to personal information collected through the Site and through communications related to our store. The collection and use of personal information are subject to privacy laws and the choices available to you.

1. Who We Are

Lunverique is an independently operated online retail store operated by an individual seller in the United States. We offer clothing and footwear through our online store. We primarily serve customers in the United States and also accept orders from other countries where ordering and delivery are available.

For privacy-related questions or requests, you may contact us using the information provided in the Contact Information section of this Policy.

2. Personal Information We Collect

The types of personal information we collect depend on how you interact with the Site, the information you choose to provide, and the services and features you use. Depending on your interactions, we may collect the following categories of information:

  • Contact Information: Information such as your name, email address, telephone number, billing address, and shipping address.

  • Order and Transaction Information: Information related to products you purchase, order details, transaction records, delivery information, and customer service communications.

  • Payment-Related Information: Information necessary to process or confirm a transaction, such as payment status, payment method, billing details, and transaction identifiers. Payment card information is handled by the payment providers.

  • Account Information: If you create or use a customer account, we may collect information associated with that account.

  • Device and Usage Information: Information that may be collected when you visit the Site, such as your IP address, browser type, device information, general location information, pages viewed, referring pages, and interactions with the Site.

  • Communications: Information you provide when contacting us about an order, product, return, privacy request, or other customer service matter.

We do not intentionally request sensitive personal information through our Site unless it is necessary for a specific purpose and permitted by privacy law. Please avoid submitting sensitive personal information unless we specifically request it for a lawful purpose.

3. How We Collect Personal Information

We may collect personal information in several ways:

  • Directly from You: When you place an order, enter information during checkout, contact us, or otherwise voluntarily provide information through the Site.

  • Automatically: When you browse or interact with the Site, certain technical and usage information may be collected through cookies, pixels, server logs, and similar technologies, depending on the settings and tools in use.

  • Through Service Providers: We may receive information from service providers that help us operate the store, process transactions, provide customer support, or perform other services related to our business.

4. How We Use Personal Information

We may use personal information for purposes reasonably related to operating our store and providing our services, including:

  • Processing, confirming, fulfilling, and delivering orders.

  • Processing payments and maintaining transaction records.

  • Communicating with you about orders, deliveries, returns, and customer service requests.

  • Responding to questions, complaints, and privacy-related inquiries.

  • Operating, maintaining, and improving the Site and shopping experience.

  • Protecting the Site, customers, and our business against fraud, unauthorized activity, and security risks.

  • Maintaining business, accounting, tax, and other legally required records.

  • Understanding Site usage and evaluating the performance of store features and services.

  • Supporting marketing, advertising, and measurement activities.

  • Complying with laws and enforcing our policies and agreements.

We use personal information for purposes that are reasonably related to the information collected and as otherwise permitted or required by law.

5. Shopify and Other Service Providers

Our online store is hosted on Shopify. Shopify provides the ecommerce platform and related services that allow us to display products, process orders, and operate the Site.

We may share personal information with Shopify and other service providers when reasonably necessary for them to perform services related to our business. Depending on the services used, these providers may include:

  • Payment processing providers.

  • Order fulfillment, shipping, and delivery service providers.

  • Website hosting, technical support, and security providers.

  • Customer service and communication service providers.

  • Analytics, advertising, and marketing service providers.

Service providers may process personal information as necessary to provide their services, subject to privacy policies, contractual obligations, and legal requirements. Depending on their role and the services provided, certain providers may also process information in accordance with their own privacy practices.

For more information about how Shopify processes personal information, please review Shopify's Consumer Privacy Policy.

6. Cookies and Similar Technologies

The Site and the services supporting it may use cookies, pixels, tags, and similar technologies to support essential store functions, remember preferences, understand website activity, improve performance, and support advertising and marketing activities.

Some cookies and similar technologies are necessary for the Site to function properly. Other technologies may be used for analytics, personalization, or advertising purposes, depending on the tools enabled and privacy requirements.

You may manage certain cookies through your browser settings. Please note that restricting certain cookies may affect the availability or functionality of some Site features.

When privacy law requires consent or additional privacy choices, the relevant choices and mechanisms will depend on the legal requirements, the services enabled, and the privacy settings and mechanisms available on the Site.

7. Advertising, Analytics, and Data Sharing

We may use analytics, advertising, or marketing services to understand how visitors interact with the Site, evaluate the effectiveness of marketing activities, or support relevant advertising. Depending on the services and technologies enabled, these services may collect or receive information such as device identifiers, IP addresses, browsing activity, and interactions with the Site.

The specific analytics and advertising tools used by the store may change over time. The actual collection and disclosure of information depend on the services enabled, their configuration, and privacy requirements.

Certain disclosures of personal information to third parties for cross-context behavioral advertising or targeted advertising may be considered "sharing" under privacy laws, even if no money is exchanged. Whether a particular activity constitutes a sale or sharing under privacy law depends on the actual data practices and relevant legal definitions.

When privacy law provides you with the right to opt out of the sale or sharing of personal information or targeted advertising, you may contact us at hello@lunverique.com to submit a privacy request. If privacy choices or mechanisms are available on the Site, you may also use them to exercise your rights. We will review and handle eligible requests in accordance with privacy law.

When privacy law requires a specific opt-out mechanism or recognition of a privacy signal, the relevant mechanisms and signals will depend on legal requirements, the services enabled, and the technical capabilities used on the Site. We will handle eligible requests and signals in accordance with privacy law.

8. When We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • Service Providers: To Shopify and other providers that help us operate the Site, process payments, fulfill orders, provide delivery services, maintain security, or perform other business functions.

  • Advertising and Analytics Providers: To providers that support analytics, advertising, marketing, or measurement activities, subject to relevant settings and legal requirements.

  • Legal and Regulatory Reasons: When disclosure is reasonably necessary to comply with laws, regulations, legal processes, or valid governmental requests.

  • Security and Protection: When necessary to detect, investigate, or prevent fraud, unauthorized transactions, security incidents, or other activities that may harm our customers, our business, or others.

  • Business Transactions: In connection with a proposed or completed business transfer, sale, restructuring, or similar transaction, as permitted by law.

  • At Your Direction: When you request or authorize us to disclose information for a particular purpose.

9. Your Privacy Rights and Choices

Depending on your place of residence and the privacy laws that apply, you may have certain rights regarding your personal information. These rights may include:

  • The right to request access to or information about personal information we hold about you.

  • The right to request correction of inaccurate personal information.

  • The right to request deletion of personal information, subject to legal exceptions.

  • The right to obtain a copy of certain personal information in a portable format, as required by law.

  • The right to opt out of certain sales, sharing, or processing of personal information for targeted advertising.

  • The right to limit certain uses or disclosures of sensitive personal information when privacy law provides this right and the relevant information is processed.

  • The right not to receive unlawful discriminatory treatment for exercising privacy rights, as provided by law.

  • The right to appeal certain privacy request decisions, as required by law.

These rights are not available in every jurisdiction and may be subject to verification requirements, legal exceptions, and other limitations.

How to Submit a Privacy Request

To submit a privacy-related request, please email us at hello@lunverique.com. Please describe your request and provide enough information for us to understand and review it. We may need to verify your identity or authority before processing certain requests.

We will review and respond to eligible requests within the time required by privacy laws. If we are unable to fulfill a request, we will explain the reason when required by law. You may have the right to appeal a decision by replying to our response.

10. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including processing orders, providing customer service, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

Different categories of personal information may be retained for different periods. Order and transaction records may be retained as needed for accounting, tax, legal, and dispute-resolution purposes. Customer communications may be retained as needed to address inquiries and maintain relevant business records. Account information may be retained while the account remains active or as otherwise necessary for related services. Device and usage information may be retained according to the settings and retention practices of the relevant website, analytics, or technical services. Marketing preferences and privacy request records may be retained as necessary to manage your choices and comply with legal requirements.

When personal information is no longer reasonably necessary for these purposes, we will take reasonable steps to delete, anonymize, or otherwise handle it as permitted by law.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. International Visitors and Cross-Border Data Transfers

Lunverique primarily serves customers in the United States and also accepts orders from other countries where ordering and delivery are available.

Because our store is operated in the United States and uses Shopify and other service providers, personal information may be processed or stored in the United States or other countries where those providers operate. Privacy and data protection laws in those locations may differ from the laws in your country or region.

When privacy law requires it, we will take appropriate steps in connection with international transfers of personal information.

12. Children's Privacy

The Site is intended for a general shopping audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to address the information as required by law.

Different countries and regions may apply different age requirements and protections for children. We will handle children's personal information in accordance with legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our store operations, services, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically.

14. Contact Information

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

Store Name:

Lunverique

Website:

https://www.lunverique.com/

Email:

hello@lunverique.com

Phone:

+1 281-659-4213

Business Address:

9014 Hopson Rd, Cleveland, TX 77328, United States

Customer Support Hours:

Monday–Friday: 9:00 AM–6:00 PM Central Time (CT)

Saturday–Sunday: Closed

We will review privacy-related inquiries and respond in accordance with laws and the nature of the request.